RHA official advice on agency drivers

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Published: 26 September 2022
Categories: Drivers | News Article

RHA Responds to Complaints, Offers Guidance on Agency Drivers

In response to a surge in complaints from companies regarding the quality and conduct of agency drivers, the Road Haulage Association (RHA) has taken proactive steps to provide essential guidance for hauliers who rely on agency staff.

Addressing industry concerns

Numerous issues have been reported by RHA members who have engaged temporary drivers from agency sources. In an effort to address these concerns and promote industry best practices, the RHA has developed comprehensive guidance. This guidance encompasses crucial aspects such as the questions firms should pose to driver agencies, the information agencies require from hauliers, and the appropriate procedures for onboarding temporary staff.

Enhancing industry standards

Richard Smith, Managing Director of the RHA, emphasized the significance of this guidance in reinforcing legal responsibilities while engaging with agency drivers. Smith highlighted the importance of equipping hauliers with the right questions when approaching agencies and ensuring the implementation of correct procedures for hiring drivers. He stressed the potentially risky nature of recruiting individuals through third-party agencies and expressed the RHA’s commitment to helping firms make informed and prudent choices.

Accessing the guidance

This invaluable guidance, crafted by the RHA, is readily accessible to all stakeholders in the industry. By navigating this resource, hauliers can equip themselves with essential knowledge to enhance their engagement with agency drivers while adhering to legal standards and best practices.

In conclusion, the RHA’s response to industry complaints underscores its commitment to maintaining high standards in the haulage sector. By offering guidance on agency drivers, the RHA aims to empower hauliers with the tools they need to navigate the complexities of temporary staffing effectively, ultimately fostering better choices and ensuring the continued success of the industry. Access the guidance here.

Adapted from an article written by Chris Tindall for Motor Transport © 2 September 2022.

Image by Wolfgang Hasselmann on Unsplash

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